Terms and Conditions - Pressure Washing Plaistow
Welcome to our pressure washing services in Plaistow. These Terms and Conditions govern your use of our services and outline the rights and responsibilities of both parties. By engaging our services, you agree to abide by these terms.
1. Services Provided
We offer professional pressure washing services for residential and commercial properties in Plaistow. Our services include:
- Exterior house washing
- Driveway and sidewalk cleaning
- Deck and patio restoration
- Gutter cleaning
- Fleet and equipment washing
2. Service Agreement
Upon agreeing to our services, a detailed service agreement will be provided outlining the scope of work, schedule, and pricing. It is essential to review this agreement thoroughly. Any modifications must be documented in writing and signed by both parties.
2.1 Scheduling and Cancellations
Appointments are scheduled based on availability. We require a minimum of 48 hours' notice for any cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
2.2 Access to Property
The customer is responsible for ensuring that we have unobstructed access to the areas to be cleaned. This includes moving vehicles, removing obstacles, and securing pets.
3. Payment Terms
Payment for services is due upon completion unless otherwise agreed. We accept various payment methods, including cash, credit cards, and electronic transfers. Late payments may incur additional fees.
4. Pricing and Estimates
All estimates provided are based on the information available at the time of assessment. If additional work is required, the customer will be notified prior to proceeding, and adjusted pricing will apply.
5. Liability and Insurance
We maintain comprehensive liability insurance to cover any potential damages during the provision of our services. However, we are not responsible for pre-existing damages or issues unrelated to our work.
5.1 Damage to Property
While we take every precaution to protect your property, unforeseen circumstances may occur. In the rare event of damage, you must notify us within 24 hours for assessment and resolution.
6. Customer Responsibilities
Customers are expected to:
- Provide accurate information regarding the property and areas to be cleaned
- Ensure timely access to the property
- Remove valuables and sensitive items from work areas
7. Warranty and Satisfaction
We strive for 100% customer satisfaction. If you are not satisfied with our services, please contact us immediately. We offer re-service or refunds at our discretion based on the circumstances.
8. Termination of Services
Either party may terminate the service agreement with written notice. In such cases, payment will be required for services rendered up to the termination date.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Plaistow is located. Any disputes arising from these terms will be resolved within this legal framework.
10. Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on our official communication channels, and continued use of our services constitutes acceptance of the updated terms.
11. Privacy Policy
Your privacy is important to us. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy, ensuring confidentiality and security.
11.1 Data Collection
We collect necessary information to provide our services effectively, including contact details and property information. This data is not shared with third parties without your consent.
11.2 Data Protection
All collected data is stored securely and protected against unauthorized access. We implement industry-standard security measures to safeguard your information.
12. Force Majeure
We are not liable for any failure to perform our services due to causes beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.
13. Intellectual Property
All content related to our services, including marketing materials and proprietary processes, are owned by us. Unauthorized use or reproduction is prohibited.
14. Independent Contractors
Our employees and subcontractors act as independent contractors. Nothing in these Terms and Conditions creates a partnership or joint venture relationship.
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and our pressure washing service in Plaistow, superseding any prior agreements or understandings.
17. Acceptance
By engaging our pressure washing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.